Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@kemjewelry.com.

Design

Yes, One of our favorite things to do is to create customer orders.  Please email us if you don't see what you are looking for or want a piece customized to fit your needs: info@kemjewelry.com

In recreating some of the designs, substitute beads or charms may be used.  We will always work to come as close to the design as possible and will contact you if the replacement will be significant.

Shipping

Orders are processed and shipped within 7-10 business days unless otherwise noted within the product description.  If you need your item sooner, please contact us so we can discuss your request.